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What’s Changed?

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A lot has changed since you last visited The Brewhouse and you need to know what to expect upon your return.

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TICKETS

All tickets need to be purchased online, prior to an event, and will be issued electronically (via email).

You don't need to print or display these - a member of staff or volunteer will admit you by name.

 

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YOUR ARRIVAL

To avoid unnecessary queuing and to manage the number of people on site at any time, tickets will now be issued with an allocated arrival time.

Please pay close attention to the time on your ticket as we will not be permitting late arrivals.

More information on your allocated arrival time.

Face Covering

FACE COVERINGS

Following updated Government guidance it is now a legal requirement to wear a face covering while in the building - excluding those under the age of 11.

You will now be required to keep your covering on during screenings and performances.

Please be mindful and respectful of those without face coverings, noting that some people are less able to wear face coverings, and that the reasons for this may not be visible to others.

For full Government advice on:

Face coverings

Face covering exclusions

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ENTERING THE BUILDING

Like the ‘one-way systems’ found at your local supermarket, The Brewhouse will now employ its own one-way system to keep you safe.

You should now enter the building via the automated doors, located on the side of the building at our St. James Street entrance.

Staff and volunteers will be onsite to warmly welcome you and explain how things have changed. You’ll also notice new signage to help guide you and keep you informed.

 

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SEATING

In order to make your experience as safe and enjoyable as possible the auditorium will be running at a much-reduced capacity.

Seating groups have been created to cater for everyone and we will be maintaining safe social distancing between each group.

More information about our adapted seating plan.

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TOILETS

Toilet facilities will still be accessible before, after and during performances and can be accessed by following the one-way system around the building.

You will still be able to use toilet facilities during performances, but we please ask that you extend some courtesy, common sense and patience to other patrons when doing so.

Access may be limited as we continue to monitor government guidelines.

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THE BAR

The bar is still open, but offering a limited menu and can be accessed by following the one-way system around the building.

The Westward Room will be in use as part of our queue management system but not available for meeting friends in prior to performances.

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ARTISTS & FACILITATORS

Our work wouldn't be possible without the amazing hard work and talent of our associated artists and facilitators. Here's how we're keeping them safe...

  • Designated facilities and changing rooms.
  • Clearly defined areas for activities and events incorporating social distancing.
  • Additional cleaning of facilities and equipment.
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OUTDOOR EVENTS

Clearly defined areas, informed by social distancing, will be outlined for audience members.

All craft/activities will include dedicated spaces for participants, informed by social distancing.

Brewhouse staff will be on hand to closely monitor audience numbers.

Hand sanitisation stations will be available.

 

On-site Activities

ON-SITE ACTIVITIES

In-line with Government guidance we are starting on-site classes again at The Brewhouse, from September.

The rules for these classes vary slightly, depending on whether you're attending an art class or a physical activity.

For a full breakdown of what to expect during on-site classes, please read our Guidance For On-Site Activities page

 

This list is a 'working document' and will continue to be updated as the situation changes, but should you have any further questions or enquires please direct these to boxoffice@thebrewhouse.net

For more information about our on-site CV19 practices.

Build 3.1.9 09/04/2020