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Front of House Manager

Excellent opportunity for a pro-active, resourceful Manager to be part of the dynamic team at the Brewhouse Theatre and Arts Centre where TTA offers a wide and diverse programme attracting annual attendance of c75,000 in our 352,00 seater auditorium, studio theatre, gallery, workshops, meeting rooms, café and bar plus outside space.

Leading the Front of House Team and with responsibility for line managing the Box Office Co-ordinator, Duty Manager and FOH volunteers, the ideal candidate will be an excellent team player, confident to contribute ideas to help grow and improve the business. Working closely with all departments to plan and implement improvements to the venue’s public spaces to make the theatre more welcoming and attractive, the FOH Manager has particular responsibility for maintaining the FOH areas and ensuring these are secure and compliant with H&S legislation.

Working at the interface between the public and management team, the FOH Manager is responsible for improving customer and volunteer experience so excellent communication and customer service skills are vital along with knowledge of IT and Box Office/ticketing systems.

The post holder also manages the day-to-day operation of TTA Trading Ltd. (a wholly owned subsidiary of the registered charity, TTA Ltd). Reporting to the Chief Executive, the post holder must be willing to work flexible hours, including weekends and evenings as the job dictates.

For more information and how to apply, please download the job description with details of how to apply, the application form and diversity monitoring form.

The closing date for receipt of application is 17.30 Tuesday 7 April 2020.

Interviews will be on Tuesday 14 April 2020

Build 3.1.9 09/04/2020