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Take Part Online – Requirements & Tips

 

The platform that we have chosen to use for these classes is the hugely popular Zoom video conference platform. 

 

HOW THE SESSION WILL WORK 

  • Book your place just like you would for a normal session
  • After booking you will receive three emails:
    1) Standard booking confirmation (immediately)
    2) Instructions on how to join the class & session link (the day after booking)
    3) Link reminder (the morning of your class)
  • Once you have received this link, please arrive 10 minutes before the start of the session

 

EMAIL TROUBLESHOOTING

  • Check your 'Junk Mail' or 'Spam' folder if you have not received your session link
  • Add us to your 'Safe Sender' list if you are able to - this will stop future emails from ending up in your Junk/Spam

 

PAY WHAT YOU CAN 

  • After selecting your session you will be prompted to ‘pay what you can’ 
  • Different costing options have been made available to accommodate participants means, so to keep things simple we're asking participants to 'pay what you can'
  • These classes support everything that we do here at the Brewhouse (a not-for-profit charity), as well as the freelance facilitators that run these sessions, so every penny helps 

 

WHAT YOU’LL NEED 

  • Laptop/tablet/mobile/desktop computer* 
  • Webcam  
  • Microphone
  • Internet connection of at least 3Mbs*
  • Charge cables if using a laptop
  • Materials/attire/equipment for a normal session* 

*= Essential 

 

TIPS 

  • It helps if your web browser is up to date. Follow this link for a selection of videos that explain how to achieve this on different browsers (Chrome, Edge, Safari, Fire Fox etc.) - How do I update my browser?
  • Make sure that your device doesn’t have lots of windows open and programmes running – this will help to improve the performance of your device 
  • If using a tablet/mobile device, make sure that this is setup in a suitable position before the start of the course 
  • If your internet is slow, try setting up near your router 
  • Brewhouse staff are not able to provide technical support for issues related to your ISP (Internet Service Provider), but should you encounter technical difficulties during the session, you can reach the Box Office on: 01823 283 244 

 

TERMS & CONDITIONS

  • By purchasing a ticket to a Take Part Online class you are agreeing to our updated Ts & Cs
  • Read our Terms & Conditions here
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